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ISG has an exciting opportunity available for a Business Analyst to join our Professional Services Team to assist our clients with the migration to iMIS EMS.

This is an ideal role for a detail-oriented, in-the-weeds, solution finder with a passion for client success.

We value infectious energy, positivity, and self-starting individuals on our team.  We work  remotely from home offices and enjoy great pay, and competitive benefits.  Interested in learning more about ISG – please visit us at www.isgsolutions.com.

Please submit your resume to tnoonan@isgsolutions.com.

Job Responsibilities:

• Discovery
  • Lead the client through a thorough requirements analysis process to understand business needs, goals, and objectives.
  • Work with clients to develop new best practice business processes that fit iMIS EMS.
  • Create a requirements matrix to document all requirements for client-signoff.
  • Collaborate with ISG’s technical team to create solutions for gaps.
• Documentation
  • Create business process specs that start with the end-user experience on the web and extend to the back-office processes in iMIS EMS.
  • Create use cases and test criteria for agreed upon requirements (base and custom).
  • Collaborate with ISG’s Technical Team and the Vice President of Development to convey any custom requirements.
  • Provide custom documentation to clients for unique business solutions.
  • Collaborate with ISG’s Vice President of Consulting to improve ISG’s best practices.
• Implementation
  • Install and configure iMIS EMS Baseline functionality.
  • Install and configure iMIS EMS custom configuration using iMIS Business Objects, IQA’s, Report Writer, Forms Tool, and iDMS Data Suite.
  • Leverage Process Automation to configure and implement business logic.
  • Perform thorough testing within client environments; collaborate with internal testing team to direct additional testing.
  • Respond promptly and professionally to all client requests.
  • Show initiative and accountability in driving project success.
• Training
  • Provide training to clients on product set-up and usage.

• Task Tracking
  • Maintain accurate time and task tracking on a daily basis for reporting and billing purposes in our Time system.

Skills Required:

• 5+ years of experience designing and configuring business solutions for Associations and Non-Profits.
• 5+ years conducting thorough discovery and gap analysis engagements.
• Passion for excellence in user experience.
• Creative and analytical thinking.
• Excellent oral and written communication skills.
• Ability to manage multiple competing priorities and complex tasks simultaneously.
• Become a Certified iMIS Professional (CiP) through taking classes and successful experience implementing iMIS EMS.