Division and Unit Overview The American Chemical Society is a global leader in serving chemists, chemical engineers, and other allied professionals as their premier professional society; providing state-of-the-art chemical information; and advancing knowledge creation, scientific literacy, and the beneficial use of chemistry for humanity. The American Chemical Society pursues their mission by using the latest information technologies to enrich member interactions and communications with the public; optimizing the use of the Internet in all that it does; providing innovative, high-value programs and services to enhance individual professional development; and partnering with others for fast and efficient development of programs and services. The Department of Meetings and Exposition Services provides meeting and abstract logistics and operation support for the ACS Spring and Fall annual meetings, regional meetings, and specialty meetings such as GC&E, Pacifichem, and ABCChem. This accounts for between 20-30 meeting annually, ranging in size from 150 – 15,000 attendees.
Position Summary This position is responsible for providing support to society members to ensure that each national and regional meeting as well as the specialty conferences technical programs meet the needs of ACS Regional Meeting Planners, ACS Divisions and other technical meeting program planners. The incumbent will become expert working within the abstract collection and management system and be able to perform all programming tasks within the system on behalf of ACS volunteers. The incumbent will be a part of the team that manages the abstract collection system. The program specialist will also create and lead in-person and webinar training for volunteer meeting planners. The program specialist will manage external vendor partners in completing tasks.
The Program Specialist:
Oversee the abstract collection and management for ACS meetings and specialty conferences.
Create and lead training for volunteer meeting planners.
Serve as a Program Administrator for volunteer meeting program planners by assisting them with organizing and managing their programs.
Ensure participants meet production deadlines and assists with finalizing their meeting program
Ensure quality of published material utilizing program integrity checks.
Maintain oversight of professional services vendors and contractors.
Assist with the development and testing of member-facing applications that support the activities of the Division of Membership & Scientific Advancement.
Serve as a member of the Department of Meetings and Expositions Services team and assist with other society-wide projects as needed.
Required Experience Requires BA/BS degree or equivalent. Minimum of 3 years pf experience with customer facing support and account management. The position requires the ability to manage simultaneous projects for multiple stakeholders. Looking for a candidate that is skilled at managing clients and accounts, is adept at customer support and able to quickly learn and master multiple systems and platforms. Prior association and abstracts management experience is a plus.
This position will be primarily based in the Washington D.C. office. ACS employees work a hybrid work schedule, consisting of working onsite, three days per week. ACS employees are in the office on Tuesday and Wednesday with the third in-office day scheduled in consultation with the manager. While always welcome to work in the office, employees may work the other two days of the week from a location of their choice. New employees are immediately eligible for this hybrid work arrangement. ACS offers relocation assistance, if applicable.
Founded in 1876 and chartered by the U.S. Congress, we are the world’s largest scientific society. Our mission is to advance the broader chemistry enterprise and its practitioners for the benefit of Earth and its people. Our vision is to improve people’s lives through the transforming power of chemistry.
