Description This position ensures data integrity, document management and control, and consistent business rule application to all members’ CE Registry records and CE Provider records in the related systems. Works with a team of Accounts Managers and assigned with a CE Provider Manager to a dedicated caseload of ASHA Approved CE Providers, the incumbent is responsible for enhancing operational workflow for improved service to members and CE Providers. The incumbent has direct responsibility for establishing and maintaining goodwill relationships with Providers and CE Registry users that result in recruitment, retention, and ongoing generation of non-dues revenue. They train CE Providers to use ASHA’s CE course reporting processes and troubleshoot issues when they arise.