TITLE: Sr. Director, Registry

STATUS:  Exempt

LEVEL: Senior Director

DIRECT SUPERVISOR:    Vice President, Practice, Advocacy & Quality

DIRECT SUPERVISION:  Director, Registry Value

                                        Senior Manager, Registry Operations

                                        Senior Specialist, Quality & Registry Analytics

LOCATION:   Remote in the United States

POSITION DESCRIPTION SUMMARY:

The Sr. Director, Registry is responsible for overseeing and leading the strategic direction and operation of the ACR’s qualified clinical data registry (QCDR), its growth and business development, and its associated initiatives.  This position provides leadership and management for the strategic and operational development of the Rheumatology Informatics System for Effectiveness (RISE) registry developed by the ACR to meet clinicians’ needs for quality improvement and value-based payment program support, as well as researchers’ needs for comprehensive real-world clinical rheumatology data. The Sr. Director, Registry is responsible for development and implementation of the registry’s strategic, business, and financial viability plans, oversight of business development, product development, strategic relationships, and customer support, and management of registry staff and vendor partners.

DUTIES & RESPONSIBILITIES:

• Lead and provide strategic planning and direction for the advancement of RISE, the ACR’s qualified clinical data registry, including the quality improvement, value-based payment, and research components of the registry
• Develop and implement strategies, policies, and procedures to increase revenue for the registry and achieve financial sustainability, including identifying and securing new revenue opportunities
• Oversee the success of RISE business development efforts across all customer segments, with an emphasis on growing RISE participation at institutions, hospitals, and other large practices
• Oversee the RISE research enterprise and develop and implement strategies to to better support rheumatology research through RISE
• Supervise Director, Registry Value, Sr, Manager, Registry Operations, and Sr. Specialist, Quality and Registry Analytics
• Serve as the final escalation point for any clinician user issues escalated by the Specialist, Clinical Account Manager and Sr. Manager, Registry Operations
• Develop and implement key performance indicators and metrics for tracking and evaluating the success of all RISE registry initiatives, including customer engagement, revenue generation, research support, etc.
• Vet proposals for partnership with the RISE registry for viability, feasibility and alignment with strategic priorities (e.g. opportunities for incorporating PRO data into RISE, etc.)
• Onboard any additional vendors or partners required to support RISE business priorities and innovation
• Oversee relationships with technology vendors, specifically around contract negotiations and strategic alignment
• Oversee and provide input into the creation of annual strategic communication plan for RISE stakeholders
• Build and manage the registry department’s annual budget, quarterly projections, and overall finances
• Work with colleagues in other ACR departments, such as strategic relations, COIN, and quality, to identify opportunities to collaborate on projects that further the registry’s goals as well as the ACR’s overall organizational goals
• Oversee maintenance of the registry’s mission-critical QCDR status within the federal Quality Payment Program (QPP); serve as decision maker for QPP compliance and QCDR self-nomination
• Oversee development of ACR comments outlining ACR’s stance on federal proposals for updates to the quality reporting and reimbursement program and potential impacts on rheumatology clinicians
• In conjunction with the registry team, review customer feedback and implement updates and enhancements to better serve users
• Identify potential sources of funding to support registry activities; proactively identify potential sources for grants and write grant proposals and applications
• Oversee legal review related to the registry contracts, legal obligations, regulatory compliance, etc. (e.g., data use agreements, QCDR regulations, etc.)
• Monitor national trends involving clinical registries and relevant policies and regulations; adjust RISE strategic and business plans based on evolving trends and policies
• Develop relationships with key national organizations that impact or are related to ACR quality and registry activities, including relationships with related coalitions and societies
• Participate in national conversations about relevant policies and regulations, including among commercial payers, and the role the ACR’s quality measures and RISE can play in them
• Staff liaison to ACR’s Registries and Health Information Technology (RHIT) committee
• Prepare updates and reports as needed for ACR Board and Committee meetings
• Attend the ACR’s Annual Scientific Meeting (Convergence) to promote RISE and handle responsibilities as directed.
• Work with direct reports to define daily tasks, review work performance and identify opportunities for professional development
• Any other duties the Vice President, Practice, Advocacy & Quality or the ACR Executive Vice President may assign

QUALIFICATIONS:

• BS/BA plus 10 years’ experience in related field or MS/MA/MBA/JD in business, healthcare, public health, or related field preferred.
• Direct experience with leading quality and/or research registries
• Ideal candidate will have developed and implemented strategies that have led to increased engagement in registries
• Ideal candidate will have developed and implemented strategies that have led to increased revenue for registries
• Extensive knowledge of national quality issues and knowledge of emerging trends in quality and registries
• Ability to analyze and interpret data; excellent oral and written communication skills
• Experience supervising and managing staff
• Highly developed time management and organizational skills and the ability to prioritize responsibilities and meet deadlines
• Excellent interpersonal skills, with the ability to work with volunteers, staff, and third parties professionally and effectively
• Professional proficiency with Microsoft Office programs including Excel, PowerPoint, Outlook, and Word is required. Web browsing proficiency is also required.
• Familiarity with virtual meeting software applications such as Zoom, Microsoft Teams or similar is required

The ACR provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. The ACR complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities or conducts business.

This is not a contract. The description and duties as they relate to this position are subject to change as reasonable business necessity dictates. In the event of such changes, a new job description may be created.

About American College of Rheumatology

With nearly 8,500 physicians, health professionals, researchers, medical students, and scientists worldwide, the American College of Rheumatology (ACR) is the home of the rheumatology community. The ACR is a values-based organization, and as such focuses on the cultural values of transparency, accountability, collaboration, community, inclusion, and innovation across all interactions within and across departments, with members and volunteers, and external organizations with whom we work. We believe culture, communication and collaboration leads to excellence and allows our employees to fully flourish.

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