Non-profit credentialing organization seeks full-time Facility Accreditation Coordinator

Reporting to: Director of Facility Accreditation Services

This position is responsible for working collaboratively with the facility accreditation department team to provide administrative support and coordinate the day-to-day operations of the accreditation programs.

• Provides administrative assistance to the department, including phone coverage, checking and processing e-faxes, scanning and organizing documents, printing reports, letters and certificates, managing inventory and ordering office supplies and certificates for the department.
• Serves as the initial point of contact for the department assisting with basic inquiries via phone and email, including providing information on accreditation requirements, application process and general department policies as outlined in the Facility Accreditation Guides. 
• Coordinates the accreditation process, including initial accreditation and reaccreditation, by managing timelines, expiration planning and ensuring compliance with requirements.
• Responsible for coordinating the entire application process for the facility accreditation department, including receiving and reviewing applications for completeness, verifying eligibility requirements, communicating with applicants to request additional documentation if necessary, processing application fees, updating database, and notifying applicants of their application status and next steps.
• Communicates any application issues, discrepancies, or concerns with the manager to facilitate prompt resolution and to ensure the accuracy and integrity of the application process.
• Responsible for coordinating the production and mailing of reaccreditation packets, sending certified mail reminders and final notices, processing returned mail and updating records in the database as necessary.
• Processes certificate reprint orders, including processing payments.
• Assists with the preparation of reports, presentations and other material related to the accreditation process.
• Assists manager with analyzing data for satisfaction survey project.
• Performs other duties as assigned.

• Bachelor’s degree with two to three years of related professional experience
• Excellent written and verbal communication skills
• Excellent interpersonal skills and positive hard-working attitude
• Demonstrated ability, and commitment to, providing an extremely high level of customer service
• Strong initiative required
• Highly organized and detail-oriented
• Ability to multi-task and prioritize work assignments
• Ability to work well independently and collaboratively
• Proficiency with Word, Excel and PowerPoint required
• Demonstrated database management and maintenance skills
• Experience with NetFORUM a plus

About American Board for Certification in Orthotics, Prosthetics

The American Board for Certification in Orthotics, Prosthetics & Pedorthics, Inc. (ABC) is the comprehensive credentialing organization whose mission is to establish and advocate for the highest patient care and organizational standards in the provision of safe and effective orthotic, prosthetic and pedorthic services. Since our inception in 1948, ABC has become the quality standard in OP&P credentialing. ABC fulfills this mission by: • Measuring patient care provider’s knowledge and skills through rigorous credentialing programs • Establishing standards of organizational performance through facility accreditation • Mandating professional continuing education to maintain competency • Enforcing a professional ethics program • Communicating the value and importance of ABC credentials. All ABC activities are guided by the following vision statement: Setting Standards, Improving Outcomes, Changing Lives Our employment practices are in accordance with the laws that prohibit discrimination against qualified individuals on the basis of race, religion, color, gender, age, national origin, physical or mental disability, genetic information, veteran’s status, marital status, g...ender identity and expression, sexual orientation, or any other status protected by applicable law. ABC is an equal opportunity employer. ABC is conveniently located in historic Old Town Alexandria, VA just a few short blocks from the King Street Metro and 495. Excellent benefits including medical, vision and dental insurance, 401(k) and a hybrid work environment. Please send resume, cover letter and salary requirements to hr@abcop.org.

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