Position Summary The Membership Experience Manager is a key role focused on delivering exceptional experiences for NVC’s members by building, maintaining, and growing strong relationships. This position requires a highly creative, service-oriented professional who will proactively manage assigned accounts by following NVC’s retention guidelines, and craft tailored engagement plans to ensure member satisfaction, retention, and growth. Success in this role will be measured by member renewal rates, member satisfaction, and the development of meaningful connections that drive long-term value for both the Chamber and its members. Key Responsibilities Account Management and Growth: Maintain accurate