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Director, Member Experience & Digital Engagement
The Academy of General Dentistry (AGD) seeks a collaborative and strategic Director of Member Experience & Digital Engagement to lead efforts in delivering exceptional member interactions across all digital and physical touchpoints. This role emphasizes optimizing the member journey, enhancing satisfaction, and increasing engagement. The Director will work closely with the Marketing and Communications, Information Technology, Dental Education and Membership teams to ensure alignment and integration of all member experience initiatives. This role supervises staff involved with digital tools and collaborates extensively with staff managing member benefit providers to ensure partnerships deliver maximum value to AGD members. This role works closely across the organization and with a range
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